Client Services
Our Partners
Along with the many insurance products and services listed you can also expect The Wood Office to be committed to a high standard of excellence in all that we do and to establish a firm relationship of mutual trust and service with each of our clients.
We expect the same from the carriers we trust with your coverage.
Some of the strong carriers we work with include the following:
P.O. Box 50
Buffalo, NY 14240-0050
Billing & Claims: 877-248-0555
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800 Superior Avenue E., 21st Floor
Cleveland, OH 44114
Billing & Claims: 877.528.7878
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529 W. Third Street
Jamestown, NY 14702
Billing & Claims: 716-664-5813
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12 Ellis Drive
Dryden, New York 13053
Billing: 800-694-8271
Claims:
- During office hours: 800-782-0154
- Nights & weekends only: 607-428-0176 or 800-556-5802
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3100 Sanders Road, Suite K4
Northbrook, IL 60062
Billing: 866-430-2916
Claims: 800-588-7400
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8800 Sheridan Drive
Box 9062
Williamsville, New York 14231-9062
Billing & Claims: 716-632-5433
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P.O. Box 2478, Terminal Annex
Los Angeles, CA 90051
Billing: 800-327-6377
Claims: 800-435-7764
6905 Route 227
P.O. Box 550
Trumansburg, New York 14886
Billing & Claims: (800) 724-4032
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P.O. Box 2450
Grand Rapids, MI 49501
Billing & Claims: 800-527-3907
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440 Lincoln Street
Worcester, MA 01653-0002
Billing: 800-853-0456
Claims: 800-628-0250
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One Hartford Plaza
Hartford, CT 06155
Billing/Service: 800-624-5578
Claims: 800-243-5860
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175 Berkeley Street
Boston, MA 02116
Claims: 800-362-0000
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4601 Touchton Road East, Suite 3400
Jacksonville, FL 32246
Billing/Service: 800-611-0958
Claims: 877-425-2467
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5612 Route 34 South, PO Box 430
Auburn, NY 13021
Phone: 800-826-8520
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1899 Central Plaza East
Edmeston, NY 13335
Customer Service/Claims: 800-234-6926
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231 St. Asaph's Rd., Suite 100
Bala Cynwyd, PA 19004-0950
Billing/Service: 800-873-4552
Customer Service: 800-873-4552
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1 Preferred Way
New Berlin, NY 13441
Billing/Service: 888-511-2455
Claims: 800-333-7642
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6300 Wilson Mills Road, W33
Mayfield Village, OH 44123-2182
Billing: 800-876-5581
Claims: 800-274-4641
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Safeco Plaza, 1001 Fourth Avenue
Seattle, WA 98154
Billing/Service: 800-332-3226
Claims: 800-332-3226
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2417 N. Triphammer Road
PO Box 4620
Ithaca, New York 14852-4620
607-257-5000
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40 Wantage Avenue
Branchville, NJ 07890
Billing & Claims: 800-777-9656
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600 Northern Boulevard, Ste. 310
Great Neck, NY 11021
Phone: 800-365-4999
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One Tower Square
Hartford, CT 06183-1001
Billing/Service: 800-842-5075
Claims: 800-252-4633
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180 Genesee Street
New Hartford, NY 13413-2299
Billing/Service:
Claims 800-216-1420
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1400 American Lane
Schaumburg, IL 60196-1056
Billing/Service: 800-382-2150
Claims: 800-987-3373
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Frequently Asked Questions
Q. How do we get to your office?
A. Visit our contact page for maps and directions.
Q. What papers will we need to bring when we meet with you for the first time to choose the right insurance policies for our family or business?
A. Depending on the coverage you are applying for this will vary. However you should definitely bring copies of any current coverage documents that you have proof of identification, proof of ownership, copies of appraisals and any other papers that you think are relevant.
You are welcome to call us with any questions about this prior to your appointment.
Q. How long will our initial appointment take?
A. Again, this will depend on what insurance coverage options you are pursuing. However, you should expect to spend at least an hour at our first meeting to ensure that things get done right.
Q. What is the timeline for applying for, or adding to, our insurance policy?
A. Most coverage's can be bound or added the same day; however this can also vary depending on the complexity of the coverage.
Q. How often should we review our insurance coverage?
A. Insurance coverage should be reviewed at a minimum of once a year. You should also consider updating or revising your policy when your life circumstances or possessions change. Examples of this might include opening a new business, having a baby, foreign travel plans, or the purchase of a new recreational vehicle.
International Insurance Plans
Welcome to IMG®'s section of Coverage without Boundaries®!
We know that the reasons to travel abroad are
many and varied – that´s why our products are too. Our full-service approach to providing international medical insurance
products includes servicing vacationers, those working or living abroad for short or extended periods, people traveling
frequently between countries, and those who maintain multiple countries of residence. To meet all of these needs, we have
developed a comprehensive range of major medical, life, dental and disability products that can be tailored to meet your needs.
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Individual | Group | Student | Trip Cancellation | Specialty |
Coverage for individuals & families worldwide |
Patriot Travel Medical Insurance®Individual & family (5 days up to 2 years coverage)Patriot Travel plans address the insurance needs of U.S. citizens and foreign nationals who need temporary medical insurance while traveling for business or pleasure anywhere outside of their home country. There are two Patriot Travel plans that provide up to $2,000,000 of medical coverage. Patriot International® provides coverage for U.S. citizens traveling outside the U.S. and Patriot America® provides coverage for non-U.S. citizens traveling outside their home country. In addition to medical benefits, the plans include coverage for medical evacuation, repatriation, and choice of deductibles and plan maximums. Coverage can be obtained from a minimum of five days up to two years. Buy Travel Medical Insurance | Review Patriot Travel Medical Insurance Coverage |
Global Medical Insurance®Individual & family (1 year or longer)Global Medical Insurance is a long-term, annually renewable, U.S.-style major medical insurance plan designed for U.S citizens living abroad or foreign nationals throughout the world. It provides two coverage areas: Worldwide and Worldwide excluding the U.S. and Canada. There are three plan options available: Silver - which provides $5,000,000 of scheduled coverage for the budget conscious consumer; Gold – which provides $5,000,000 of comprehensive coverage and helps reduce out-of-pocket expenses; and Platinum - for the global consumer who desires the superior benefits package of $8,000,000 of coverage and includes medical, dental, vision and exclusive access to our Global Concierge and Assistance ServicesSM. Buy Global Insurance | Review Global Medical Insurance Coverage |
Patriot Platinum Travel Medical InsuranceSMEnhanced benefits and services planPatriot PlatinumSM provides first-class protection for the discerning international traveler who wants to obtain the maximum coverage available in a short-term travel medical product on the market today. Patriot Platinum builds upon the Patriot Travel plan by providing up to $8,000,000 of coverage with enhanced benefits and services and our Global Concierge & Assistance ServicesSM. There are two plans available: Patriot Platinum InternationalSM provides coverage for U.S. citizens traveling outside the U.S. and Patriot Platinum AmericaSM provides coverage for non-U.S. citizens traveling outside their home country. Coverage can be obtained from a minimum of five days up to three years. Buy Platinum Insurance | Review Patriot Platinum Travel Medical Insurance Coverage |
Patriot Green Travel Medical InsuranceSMEnvironmentally conscious planPatriot Green Travel Medical InsuranceSM is designed for the environmentally conscious traveler and provides up to $2,000,000 of medical coverage and services. This plan provides the same comprehensive benefits as the Patriot Travel plan, but also includes eco-friendly benefits including providing for the purchase of carbon offsets, pays an additional $5,000 AD&D benefit to an environmentally conscious organization, and it is paperless. Patriot Green InternationalSM provides coverage for U.S. citizens traveling outside the U.S. and Patriot Green AmericaSM provides coverage for non-U.S. citizens traveling outside their home country. Coverage can be obtained from a minimum of five days up to two years. Buy Green Insurance | Review Patriot Green Travel Medical Insurance Coverage |
Patriot Executive® Travel Medical InsuranceBusiness traveler (annual coverage)Patriot Executive is designed for the executive that takes multiple trips throughout the year outside his or her home country. The plan provides coverage up to 30 days in length for each trip. It offers the ease and convenience of purchasing a single annual plan at an affordable premium. Patriot Executive International provides coverage for U.S. executives traveling outside the U.S. and Patriot Executive America provides coverage for non-U.S. executives traveling outside their home country. Buy Executive Insurance | Review Patriot Executive Travel Medical Insurance Coverage |
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Group coverage for employees around the world or short-term coverage for travelers outside their home country |
GEOSM GroupEmployer sponsored group insuranceGEO Group is one of the most comprehensive group hospital, surgical, medical and life insurance programs in the world. This program is designed for employers with employees who are either U.S. or Canadian citizens who reside abroad, or foreign nationals around the world. GEO Group assists employers to carve out their international employees to provide U.S.-style benefits and worldwide coverage. This program includes medical, dental, life and indemnity benefits for employees and their families. |
Patriot Group Travel Medical Insurance®5 or more individuals (5 days up to 2 years)Patriot Group Travel Medical Insurance provides coverage for groups of five or more U.S. citizens and/or foreign nationals who need temporary medical insurance while traveling for business or pleasure anywhere outside their home country. It offers a 10% discount from Patriot Travel Medical Insurance and has one easy-to-use enrollment form. There are two Patriot Group Travel plans plans that provide up to $2,000,000 of medical coverage with a choice of deductibles and policy maximums. Patriot International Group provides coverage for U.S. citizens traveling outside the U.S. and Patriot America Group provides coverage for non-U.S. citizens traveling outside their home country. In addition to medical benefits, the plans include coverage for medical evacuation and repatriation. Coverage can be obtained from a minimum of five days up to a maximum of two years. Buy Group Travel Insurance | Review Patriot Group Travel Medical Insurance Coverage/Brochure |
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Scholars, faculty and student coverage while traveling, working or studying outside their home country |
Patriot Exchange ProgramSMCultural Exchange Student insurance plansPatriot Exchange is designed for students studying abroad or participants of cultural exchange programs. Two plan options are available. The Basic Short-Term Travel Plan is an economical plan while the Standard Short-Term Travel Plan is designed to meet the U.S. J1 visa travel insurance requirements. Its flexible plan design also provides three areas of coverage: U.S. citizens worldwide except in the U.S., Non-U.S. citizens worldwide except in their home country and Europe to Europe. Plans are available in monthly increments and if a minimum of three months is purchased, coverage may be renewed (without break in coverage) for a total of four years. Buy Student Exchange Program Insurance | Review Patriot Exchange Program Insurance Coverage/Brochure |
Patriot Group Exchange ProgramSMGroup cultural exchange student insurance plansPatriot Group Exchange offers the same great benefits, options and renewability as the Patriot Exchange Program, and in addition to the Basic and Standard Short-Term plans, a Long-Term plan is available. The plan is available to groups of five or more students or participants of cultural exchange programs, offers a 10% discount from Patriot Exchange Program and has one easy-to-use enrollment form. Buy Student Group Insurance | Review Patriot Group Exchange Program Coverage/Brochure |
Student Health AdvantageSMLong-term, worldwide medical insurance for groups of 2 or more international studentsStudent Health Advantage is designed for individuals or a group of students or scholars participating in a sponsored study abroad program, and desire an annually renewable comprehensive medical plan. This plan meets student visa requirements, includes benefits for maternity after 10 months, mental health, organized sports and international emergency care. It also provides coverage for pre-existing conditions after 12 months of coverage.
Sponsored groups of 2 or more |
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Individual & family coverage for trip cancellation and interruption, travel delay, medical expenses and baggage |
Patriot T.R.I.P.® StudentStudent Travel Insurance ProgramPatriot T.R.I.P. Student is a "budget conscious" travel insurance program designed to provide important benefits to students for many of those unforeseen circumstances that may force the cancellation or interruption of a covered trip. This program also includes coverage for trip cancellation or interruption travel and baggage delay, lost or stolen baggage, emergency medical expenses and emergency medical evacuation. |
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Specialty coverage - plans for evacuation only, extreme sports or medical coverage for sea captains and crew |
CrewSelect InternationalSMWorldwide coverage for professional marine crewInternational Medical Group®, Inc. (IMG®) offers CrewSelect International, a comprehensive and portable international medical insurance plan designed specifically for professional marine crew. CrewSelect International can help eliminate the obstacles of time, currency, and language when you are seeking medical treatment and need assistance and administration of your global health care benefits.
Groups |
International Marine Medical InsuranceSMWorldwide group coverage for professional marine crewInternational medical insurance for marine crew requires provisions not met by many companies. International Marine Medical Insurance (IMMI) was designed specifically to provide comprehensive medical insurance to marine crew by offering continuous coverage worldwide. IMMI provides $1,000,000 of coverage per certificate period with a full range of benefits. Group members will be covered worldwide, including their country of citizenship, 24 hours a day. Request a Proposal | Review International Marine Medical Insurance Coverage/Brochure |
Global Crew Medical Insurance®Worldwide coverage for professional marine captains and crew membersGlobal Crew Medical Insurance(GCMI) is a comprehensive and portable international medical insurance plan designed specifically for professional marine crew. GCMI can help eliminate the obstacles of time, currency, and language when you are seeking medical treatment and need assistance and administration of your global health care benefits. The plan provides $5,000,000 of lifetime coverage with a full range of benefits and offers two options: worldwide coverage and worldwide coverage excluding the U.S. and Canada. Both options provide coverage 24 hours a day, and you have the freedom to choose any doctor or hospital for treatment. Quote/Buy Insurance | Review Global Crew Medical Insurance Coverage/Brochure |
The information above is only a consolidated description of the current international insurance products and trip cancellation plans available through this website. Please refer to the Certificate Wording for the specific terms and conditions of each plan concerning eligible benefits, limitations, eligibility and exclusions. Certificate Wording is available upon request. Patriot Travel Medical Insurance, Patriot Group Travel Medical Insurance, Patriot Extreme, Patriot Executive, Sky Rescue, Global Medical Insurance, Patriot Green, Patriot Platinum, GEO Group, Patriot Exchange Program, Patriot Group Exchange Program and Student Health Advantage are administered by International Medical Group, Inc. and underwritten by Sirius International Insurance Corporation. Patriot T.R.I.P. and Patriot T.R.I.P. Student and Patriot T.R.I.P. Elite are private-label names for trip cancellation insurance and other travel related benefits and services made available by membership in the National Small Business Travel & Health Association. The program manager is iTravelInsured®, a wholly owned subsidiary of IMG. Patriot T.R.I.P. and Patriot Student T.R.I.P plans are administered by iTravelInsured and underwritten and offered where available by Delos Insurance. Patriot T.R.I.P. Elite is administered by iTravelinsured and underwritten and offered where available by Delos Insurance Company or Sirius International Insurance Corporation. IMG, International Medical Group, the IMG block design logo, Patriot T.R.I.P, Patriot T.R.I.P Elite, Patriot T.R.I.P. Student, Patriot Travel Medical Insurance, Patriot Green, Patriot Platinum, Patriot Extreme, Global Medical Insurance, Patriot Executive, GEO Group, Patriot Exchange Program, Patriot Group Exchange Program, Sky Rescue, Patriot Group Travel Medical Insurance, International Marine Medical Insurance, Global Crew Medical Insurance and Student Health Advantage are the trademarks, service marks and/or registered marks of International Medical Group, Inc. © Copyright 2010 International Medical Group, Inc. All Rights Reserved. |
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