Client Services

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Our Partners

Along with the many insurance products and services listed you can also expect The Wood Office to be committed to a high standard of excellence in all that we do and to establish a firm relationship of mutual trust and service with each of our clients.

We expect the same from the carriers we trust with your coverage.

Some of the strong carriers we work with include the following:

 

Adirondack Insurance Exchange
P.O. Box 50
Buffalo, NY 14240-0050
Billing & Claims 877-248-0555
Client Login

AmTrust North America
800 Superior Avenue E., 21st Floor
Cleveland, OH 44114
Billing & Claims 877.528.7878
Client Login

Chautauqua Patrons Insurance Company
529 W. Third Street
Jamestown, NY 14702
Billing & Claims: 716-664-5813
Client Login
Pay Your Bill

Dryden Mutual Insurance Company
12 Ellis Drive
Dryden, New York 13053
Billing: 800-694-8271
Claims: 800-724-0560

Encompass Insurance
3100 Sanders Road, Suite K4
Northbrook, IL 60062
Billing: 866-430-2916
Claims: 800-588-7400
Client Login
Download Roadside Assistance App

Erie and Niagara Insurance Association
8800 Sheridan Drive
Box 9062
Williamsville, New York 14231-9062
Billing & Claims: 716-632-5433
Pay Your Bill

Farmers Insurance
P.O. Box 2478, Terminal Annex
Los Angeles, CA 90051
Billing: 800-327-6377
Claims: 800-435-7764

Finger Lakes Fire and Casualty Company
6905 Route 227
P.O. Box 550
Trumansburg, New York 14886
Billing & Claims: 607-387-6800
Pay Your Bill

Foremost Insurance Group
P.O. Box 2450
Grand Rapids, MI 49501
Billing & Claims: 800-527-3907
Report a Claim
Pay Your Bill

Hanover Insurance
440 Lincoln Street
Worcester, MA 01653-0002
Billing: 800-853-0456
Claims: 800-628-0250
Client Login

The Hartford
One Hartford Plaza
Hartford, CT 06155
Billing/Service: 800-624-5578
Claims: 800-243-5860
Client Login

Liberty Mutual Insurance
175 Berkeley Street
Boston, MA 02116
Claims: 800-362-0000
Client Login

The Main Street America Group
4601 Touchton Road East, Suite 3400
Jacksonville, FL 32246
Billing/Service: 800-611-0958
Claims: 877-425-2467
Report a Claim
Pay Your Bill

Midstate Mututal Insurance Company
5612 Route 34 South, PO Box 430
Auburn, NY 13021
Phone: 800-826-8520
Client Login

Philadelphia Insurance Companies
231 St. Asaph's Rd., Suite 100
Bala Cynwyd, PA 19004-0950
Billing/Service: 800-873-4552
Claims: 800-873-4552
Pay Your Bill

Preferred Mutual Insurance Company
1 Preferred Way
New Berlin, NY 13441
Billing/Service: 888-511-2455
Claims: 800-333-7642
Client Login

Progressive
6300 Wilson Mills Road, W33
Mayfield Village, OH 44123-2182
Billing 800-876-5581
Claims 800-274-4641
Client Login
Download App

Safeco Insurance, Member of Liberty Mutual Group
Safeco Plaza, 1001 Fourth Avenue
Seattle, WA 98154
Billing/Service: 800-332-3226
Claims: 800-332-3226
Client Login
Download App

Security Mutual
2417 N. Triphammer Road
PO Box 4620
Ithaca, New York 14852-4620
607-257-5000
Client Login

Selective Insurance
40 Wantage Avenue
Branchville, NJ 07890
Billing & Claims: 800-777-9656
Client Login
Download App

ShelterPoint
600 Northern Boulevard, Ste. 310
Great Neck, NY 11021
Phone: 800-365-4999

Tower Group Companies
120 Broadway, 31st Floor
New York, NY 10271
Billing/Service: 877-883-6599
Claims: 888-856-5522
Client Login

Travelers
One Tower Square
Hartford, CT 06183-1001
Billing/Service: 800-842-5075
Claims: 800-252-4633
Client Login
Download App

Utica National Insurance Group
180 Genesee Street
New Hartford, NY 13413-2299
Billing/Service:
Claims 800-216-1420
Client Login
Download App

Zurich
1400 American Lane
Schaumburg, IL 60196-1056
Billing/Service: 800-382-2150
Claims: 800-987-3373

Frequently Asked Questions

Q. How do we get to your office?

A. Visit our contact page for maps and directions.

Q. What papers will we need to bring when we meet with you for the first time to choose the right insurance policies for our family or business?

A. Depending on the coverage you are applying for this will vary. However you should definitely bring copies of any current coverage documents that you have proof of identification, proof of ownership, copies of appraisals and any other papers that you think are relevant.
You are welcome to call us with any questions about this prior to your appointment.

Q. How long will our initial appointment take?

A. Again, this will depend on what insurance coverage options you are pursuing. However, you should expect to spend at least an hour at our first meeting to ensure that things get done right.

Q. What is the timeline for applying for, or adding to, our insurance policy?

A. Most coverage’s can be bound or added the same day; however this can also vary depending on the complexity of the coverage.

Q. How often should we review our insurance coverage?

A. Insurance coverage should be reviewed at a minimum of once a year. You should also consider updating or revising your policy when your life circumstances or possessions change. Examples of this might include opening a new business, having a baby, foreign travel plans, or the purchase of a new recreational vehicle.

International Insurance Plans

International Medical Group (IMG) Logo

Welcome to IMG®'s section of Coverage without Boundaries®! We know that the reasons to travel abroad are many and varied – that´s why our products are too. Our full-service approach to providing international medical insurance products includes servicing vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence. To meet all of these needs, we have developed a comprehensive range of major medical, life, dental and disability products that can be tailored to meet your needs.

For your convenience and to assist you in determining which plan is right for you, simply use the scroll function to view each of the products or click on one of the specific product categories below to help narrow your search. You may also obtain more detailed plan information by clicking on the "Review Coverage" link associated with each product. Once you have determined which plan best fits your needs, click on the "Buy ..." link and you can complete the simple and easy-to-follow application.


Individual  |  Group  |  Student  |  Trip Cancellation  |  Specialty

Coverage for individuals & families worldwide


Patriot Travel Medical Insurance®

Individual & family (5 days up to 2 years coverage)

Patriot Travel Medical Insurance

Patriot Travel plans address the insurance needs of U.S. citizens and foreign nationals who need temporary medical insurance while traveling for business or pleasure anywhere outside of their home country.

There are two Patriot Travel plans that provide up to $2,000,000 of medical coverage. Patriot International® provides coverage for U.S. citizens traveling outside the U.S. and Patriot America® provides coverage for non-U.S. citizens traveling outside their home country.

In addition to medical benefits, the plans include coverage for medical evacuation, repatriation, and choice of deductibles and plan maximums. Coverage can be obtained from a minimum of five days up to two years.

Buy Travel Medical Insurance | Review Patriot Travel Medical Insurance Coverage


Global Medical Insurance®

Individual & family (1 year or longer)

Global Medical Insurance

Global Medical Insurance is a long-term, annually renewable, U.S.-style major medical insurance plan designed for U.S citizens living abroad or foreign nationals throughout the world. It provides two coverage areas:  Worldwide and Worldwide excluding the U.S. and Canada.

There are three plan options available: Silver - which provides $5,000,000 of scheduled coverage for the budget conscious consumer; Gold – which provides $5,000,000 of comprehensive coverage and helps reduce out-of-pocket expenses; and Platinum - for the global consumer who desires the superior benefits package of $8,000,000 of coverage and includes medical, dental, vision and exclusive access to our Global Concierge and Assistance ServicesSM.

Buy Global Insurance | Review Global Medical Insurance Coverage


Patriot Platinum Travel Medical InsuranceSM

Enhanced benefits and services plan

Patriot Platinum

Patriot PlatinumSM provides first-class protection for the discerning international traveler who wants to obtain the maximum coverage available in a short-term travel medical product on the market today.

Patriot Platinum builds upon the Patriot Travel plan by providing up to $8,000,000 of coverage with enhanced benefits and services and our Global Concierge & Assistance ServicesSM.

There are two plans available: Patriot Platinum InternationalSM provides coverage for U.S. citizens traveling outside the U.S. and Patriot Platinum AmericaSM provides coverage for non-U.S. citizens traveling outside their home country. Coverage can be obtained from a minimum of five days up to three years.

Buy Platinum Insurance | Review Patriot Platinum Travel Medical Insurance Coverage


Patriot Green Travel Medical InsuranceSM

Environmentally conscious plan

Patriot Green

Patriot Green Travel Medical InsuranceSM is designed for the environmentally conscious traveler and provides up to $2,000,000 of medical coverage and services.  This plan provides the same comprehensive benefits as the Patriot Travel plan, but also includes eco-friendly benefits including providing for the purchase of carbon offsets, pays an additional $5,000 AD&D benefit to an environmentally conscious organization, and it is paperless.

Patriot Green InternationalSM provides coverage for U.S. citizens traveling outside the U.S. and Patriot Green AmericaSM provides coverage for non-U.S. citizens traveling outside their home country. Coverage can be obtained from a minimum of five days up to two years.

Buy Green Insurance | Review Patriot Green Travel Medical Insurance Coverage


Patriot Executive® Travel Medical Insurance

Business traveler (annual coverage)

Patriot Executive

Patriot Executive is designed for the executive that takes multiple trips throughout the year outside his or her home country. The plan provides coverage up to 30 days in length for each trip. It offers the ease and convenience of purchasing a single annual plan at an affordable premium.

Patriot Executive International provides coverage for U.S. executives traveling outside the U.S. and Patriot Executive America provides coverage for non-U.S. executives traveling outside their home country.

Buy Executive Insurance | Review Patriot Executive Travel Medical Insurance Coverage

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Group coverage for employees around the world or short-term coverage for travelers outside their home country


GEOSM Group

Employer sponsored group insurance

GEO Group

GEO Group is one of the most comprehensive group hospital, surgical, medical and life insurance programs in the world. This program is designed for employers with employees who are either U.S. or Canadian citizens who reside abroad, or foreign nationals around the world. GEO Group assists employers to carve out their international employees to provide U.S.-style benefits and worldwide coverage. This program includes medical, dental, life and indemnity benefits for employees and their families.

Request a Proposal for Global Employers Insurance


Patriot Group Travel Medical Insurance®

5 or more individuals (5 days up to 2 years)

Patriot Group Exchange Program

Patriot Group Travel Medical Insurance provides coverage for groups of five or more U.S. citizens and/or foreign nationals who need temporary medical insurance while traveling for business or pleasure anywhere outside their home country. It offers a 10% discount from Patriot Travel Medical Insurance and has one easy-to-use enrollment form.

There are two Patriot Group Travel plans plans that provide up to $2,000,000 of medical coverage with a choice of deductibles and policy maximums. Patriot International Group provides coverage for U.S. citizens traveling outside the U.S. and Patriot America Group provides coverage for non-U.S. citizens traveling outside their home country. In addition to medical benefits, the plans include coverage for medical evacuation and repatriation.

Coverage can be obtained from a minimum of five days up to a maximum of two years.

Buy Group Travel Insurance | Review Patriot Group Travel Medical Insurance Coverage/Brochure

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Scholars, faculty and student coverage while traveling, working or studying outside their home country


Patriot Exchange ProgramSM

Cultural Exchange Student insurance plans

Patriot Exchange Program

Patriot Exchange is designed for students studying abroad or participants of cultural exchange programs. Two plan options are available. The Basic Short-Term Travel Plan is an economical plan while the Standard Short-Term Travel Plan is designed to meet the U.S. J1 visa travel insurance requirements.

Its flexible plan design also provides three areas of coverage: U.S. citizens worldwide except in the U.S., Non-U.S. citizens worldwide except in their home country and Europe to Europe.

Plans are available in monthly increments and if a minimum of three months is purchased, coverage may be renewed (without break in coverage) for a total of four years.

Buy Student Exchange Program Insurance | Review Patriot Exchange Program Insurance Coverage/Brochure


Patriot Group Exchange ProgramSM

Group cultural exchange student insurance plans

Patriot Group Exchange Travel Insurance

Patriot Group Exchange offers the same great benefits, options and renewability as the Patriot Exchange Program, and in addition to the Basic and Standard Short-Term plans, a Long-Term plan is available.

The plan is available to groups of five or more students or participants of cultural exchange programs, offers a 10% discount from Patriot Exchange Program and has one easy-to-use enrollment form.

Buy Student Group Insurance | Review Patriot Group Exchange Program Coverage/Brochure


Student Health AdvantageSM

Long-term, worldwide medical insurance for groups of 2 or more international students

Student Health Advantage

Student Health Advantage is designed for individuals or a group of students or scholars participating in a sponsored study abroad program, and desire an annually renewable comprehensive medical plan. This plan meets student visa requirements, includes benefits for maternity after 10 months, mental health, organized sports and international emergency care. It also provides coverage for pre-existing conditions after 12 months of coverage.

Sponsored groups of 2 or more
Buy Group Student Health Advantage Insurance | Review Coverage | Download Student Health Advantage application

Individuals
Buy Individual Student Health Advantage Insurance | Review Coverage | Download Student Health Advantage application

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Individual & family coverage for trip cancellation and interruption, travel delay, medical expenses and baggage


Patriot T.R.I.P.®

Travel Protection for trips up to 30 days

Patriot T.R.I.P.

Patriot T.R.I.P. helps protect travelers who are unable to travel or are interrupted during their covered trip due to circumstances such as a sudden and unexpected illness or injury, death in the family, jury duty, job layoff, terrorism or the bankruptcy of the tour operator, cruise line or airline. Benefits also include coverage in the event of travel and baggage delay, lost baggage, emergency medical expenses, emergency medical evacuation and much more.

Buy Patriot Travel Insurance | Review Coverage/Brochure


Patriot T.R.I.P.® Elite

First Class Travel Protection

Patriot T.R.I.P. Elite

To provide superior protection for a picture perfect vacation, there is Patriot T.R.I.P. Elite, a premier travel insurance program. Patriot T.R.I.P. Elite offers a high level of benefits to travelers who need more coverage than provided by the Patriot T.R.I.P. program. The program has increased benefit amounts for emergency medical, emergency medical evacuation, travel delay, baggage, trip interruption and has a benefit for violent attacks.

Buy Elite Travel Insurance | Review Coverage/Brochure


Patriot T.R.I.P.® Student

Student Travel Insurance Program

Patriot T.R.I.P. Student

Patriot T.R.I.P. Student is a "budget conscious" travel insurance program designed to provide important benefits to students for many of those unforeseen circumstances that may force the cancellation or interruption of a covered trip. This program also includes coverage for trip cancellation or interruption travel and baggage delay, lost or stolen baggage, emergency medical expenses and emergency medical evacuation.

Buy Student Travel Insurance | Review Coverage/Brochure

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Specialty coverage - plans for evacuation only, extreme sports or medical coverage for sea captains and crew


Sky RescueSM

Emergency Medical Evacuation

Sky Rescue

Sky Rescue is designed for those travelers who need to fill the gaps in the international medical insurance. It provides coverage for such benefits as emergency medical evacuation, repatriation, reunion and emergency assistance services that are not covered under most domestic or national plans.

Coverage is available for individuals under the age of 65 traveling outside their home country. It can be purchased in three, six or 12 months increments and can be rewritten for succeeding or subsequent periods.

Buy Medical Evacuation Insurance | Review Coverage


Patriot Extreme® Travel Medical Insurance

Extreme athletics and adventure insurance

Patriot Extreme

Patriot Extreme is designed for the adventurous international traveler who intends to participate in the thrill of extreme sports and realizes that their current medical plan does not cover certain hazardous sports and activities.

From skydiving to whitewater rafting, Patriot Extreme provides up to $50,000 of coverage and is available to those under the age of 50

Buy Extreme Insurance | Review Coverage


CrewSelect InternationalSM

Worldwide coverage for professional marine crew

CrewSelect Medical Insurance

International Medical Group®, Inc. (IMG®) offers CrewSelect International, a comprehensive and portable international medical insurance plan designed specifically for professional marine crew. CrewSelect International can help eliminate the obstacles of time, currency, and language when you are seeking medical treatment and need assistance and administration of your global health care benefits.

Groups
Quote CrewSelect Group Medical Insurance

Individuals
Quote/Buy Insurance | Review Coverage | Download CrewSelect application


International Marine Medical InsuranceSM

Worldwide group coverage for professional marine crew

International Marine Medical Insurance

International medical insurance for marine crew requires provisions not met by many companies. International Marine Medical Insurance (IMMI) was designed specifically to provide comprehensive medical insurance to marine crew by offering continuous coverage worldwide. IMMI provides $1,000,000 of coverage per certificate period with a full range of benefits. Group members will be covered worldwide, including their country of citizenship, 24 hours a day.

Request a Proposal | Review International Marine Medical Insurance Coverage/Brochure


Global Crew Medical Insurance®

Worldwide coverage for professional marine captains and crew members

Global Crew Medical Insurance

Global Crew Medical Insurance(GCMI) is a comprehensive and portable international medical insurance plan designed specifically for professional marine crew. GCMI can help eliminate the obstacles of time, currency, and language when you are seeking medical treatment and need assistance and administration of your global health care benefits. The plan provides $5,000,000 of lifetime coverage with a full range of benefits and offers two options: worldwide coverage and worldwide coverage excluding the U.S. and Canada. Both options provide coverage 24 hours a day, and you have the freedom to choose any doctor or hospital for treatment.

Quote/Buy Insurance | Review Global Crew Medical Insurance Coverage/Brochure


The information above is only a consolidated description of the current international insurance products and trip cancellation plans available through this website. Please refer to the Certificate Wording for the specific terms and conditions of each plan concerning eligible benefits, limitations, eligibility and exclusions. Certificate Wording is available upon request. Patriot Travel Medical Insurance, Patriot Group Travel Medical Insurance, Patriot Extreme, Patriot Executive, Sky Rescue, Global Medical Insurance, Patriot Green, Patriot Platinum, GEO Group, Patriot Exchange Program, Patriot Group Exchange Program and Student Health Advantage are administered by International Medical Group, Inc. and underwritten by Sirius International Insurance Corporation. Patriot T.R.I.P. and Patriot T.R.I.P. Student and Patriot T.R.I.P. Elite are private-label names for trip cancellation insurance and other travel related benefits and services made available by membership in the National Small Business Travel & Health Association. The program manager is iTravelInsured®, a wholly owned subsidiary of IMG. Patriot T.R.I.P. and Patriot Student T.R.I.P plans are administered by iTravelInsured and underwritten and offered where available by Delos Insurance. Patriot T.R.I.P. Elite is administered by iTravelinsured and underwritten and offered where available by Delos Insurance Company or Sirius International Insurance Corporation. IMG, International Medical Group, the IMG block design logo, Patriot T.R.I.P, Patriot T.R.I.P Elite, Patriot T.R.I.P. Student, Patriot Travel Medical Insurance, Patriot Green, Patriot Platinum, Patriot Extreme, Global Medical Insurance, Patriot Executive, GEO Group, Patriot Exchange Program, Patriot Group Exchange Program, Sky Rescue, Patriot Group Travel Medical Insurance, International Marine Medical Insurance, Global Crew Medical Insurance and Student Health Advantage are the trademarks, service marks and/or registered marks of International Medical Group, Inc. © Copyright 2010 International Medical Group, Inc. All Rights Reserved.
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